Terms & Conditions
Return and Refund Policy
- We do not accept refunds on the following items, unless they are faulty or the incorrect item.
– Face Jewels
- If in the unfortunate event you need to return an item, please email: email@example.com with your reason and photo of the fault. Please note we don’t cover return postage costs.
- Please allow up to 10 working days for a refund once product is received by Sophie Hannah Beauty.
- UK – First Class Signed For (1 day) // Second Class Signed For (3 days)
- US – International Standard (5 – 7 working days) // International Tracked & Signed (5-7 working days)
- AUSTRALIA – Royal Mail International Tracked & Signed For (5-7 working days)
- EUROPE – International Standard (3 – 5 working days) // International Tracked & Signed (3-5 working days)
- REST OF THE WORLD – International Tracked & Signed (7-10 working days)
- Hypoallergenic material however please do not use if you have skin allergies or irritable skin.
- Please keep out of reach of children under 8.
For General Enquiries, PR or Blogger requests please email: firstname.lastname@example.org and we will try and get back to you as soon as possible.